bpo – Tlece Global

Tlece Contact Center

Multipurpose Contact Center
Solution for your need

Resulting in a substantial increase in customer satisfaction, strengthened

brand loyalty, and a significant boost in advocacy!

About Tlece Inc. USA

Established in 2022, offer top-tier outsourcing solutions tailored to meet the needs of businesses across various industries, both locally and globally. With our team of trained agents and expert management, we ensure that your business goals are met efficiently, driving growth and delivering exceptional customer satisfaction. Tlece Inc., USA is a sister concern of Global Ride Incorporation, Japan.

Our services

Inbound Call Handle incoming customer calls with ease. Enhance satisfaction by providing prompt assistance

Outbound Call Boost your business with proactive outreach. Drive sales, conduct surveys, and follow up with customer

Appointment Scheduling Keep your operations smooth and organized—coordinate and schedule appointments efficiently.

Back Office Support Ensure seamless operations—handle essential administrative tasks like accounting and HR management efficiently.

Market Research and Survey Stay ahead by gathering valuable insights through surveys and research to understand customer needs.

Complaint Handling and Information Sharing Maintain customer trust. Resolve complaints promptly and provide accurate information to keep customers.

Customer Support Management Focus on what matters let us handle administrative tasks like email management, scheduling, and data entry.

Sales Promotion and Upsellng Amplify your market presence engage in strategic campaigns to promote products and increase sales and upsell

Expert Inbound Call Center Services for Your Business

Tlece’s comprehensive range of inbound call center services improves customer loyalty, maximizes upselling opportunities, and maintains your brand’s elite image, guaranteeing a lasting impression that will elevate your business to new heights!

Inbound Customer Service

We Improved cost-effective, efficient, and enhanced customer experience for businesses.

Inbound Tech Support

Efficient and cost-effective resolution of technical issues with 24/7 availability.

Virtual Receptionist

We Improved cost-effective, efficient, and enhanced customer experience for businesses.

24/7 Phone Answering

Tlece to Increase availability for customer inquiries and streamlined communication.

Order Taking Service

Improved customer experience, increased sales, and reduced overhead costs.

You might ask

Why Tlece Contact Center

We collaborate closely with your clients to create a unified and reliable team.

Expertise Across Borders:

Our team, under the full-time supervision of Japanese management, ensures quality and precision in every service we offer.

Cost-Effective Solutions

Enjoy premium services at competitive rates, helping you achieve your targets without breaking the bank.

Comprehensive Service Line-Up

From call management to digital marketing, we cover all aspects of your business needs.

Our Clients

PHONE NUMBER

+1-646-461-3232

EMAIL

hello@tlece.com

ADDRESS

430 Park Avenue, New York, NY 10022, United States

For any inquiry: hello@tlece.com

Useful Links

Our Location

Japan Headquarter (Global Ride, Inc.)

Address: 2-3-2 Marunouchi, Chiyoda-ku, Tokyo, Japan
TEL:+81-3-5533-8773

Bangladesh (Tlece Bangladesh Ltd.)

House-82/B, Road-4/6, Block-B, Section-12, Pallabi,
Mirpur, Dhaka, Bangladesh. TEL:+880-19-66-22-4474

New York (Tlece, Inc.)

430 Park Ave, New York, NY, 10022, USA
TEL:+1-646-461-3232